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Murano Street Weekly Update (8 February)

By ACarruthers 08 Feb 2019

Upcoming Events

Valentines Day – Come and post a love letter in the MSSV Mailbox to celebrate Valentines Day or send love to your friends and Celebrate Galantines Day/Malentines Day. We will also have sweet treats in the CSB building from 10am-6pm.


It is flat Inspection time again. Please keep an eye on your emails for your scheduled Inspection dates.


The reception desk is open between 8am – 6pm Monday to Friday. Call us from any telephone on 0141 895 3390 or by emailing or why not come and visit us in reception.

Living Support Team

Out of office hours the Living Support Team are on site to assist you with any problems. You can meet them at the reception desk between 6pm and 7pm or contact them on 0141 895 3390 between 6pm and 8am.

Block Doors

There have been several cases of block doors being kicked in by residents. This is an extremely serious Issue. Please note we have CCTV on site and if you are caught kicking in the doors appropriate action will be taken by the University and  will be referred to the Police for investigating.


We have a security team on site 24/7 who are based in the Central Services Building and can be contacted by calling 0141 895 3390. Please do not hesitate to contact security if you have any concerns for your own safety or the safety of your fellow residents. This can include situations such as non-residents trying to access flats or invited guests who are refusing to leave.

During Inspections it has been noticed that a high number of bedroom doors are being left open. Please ensure that your bedroom door and flat door are locked behind you whenever you exit your room/flat as doors left unlocked pose a serious security risk. If someone is uses the external intercom to contact you flat please do not grant access unless you are confident that the person is a resident of your block or verified delivery operative.

Bike Safety

In the last few weeks several bikes have been stolen from across the bridge towards Maryhill road. To ensure a secure place to leave your biked please ensure bikes are being stored within the bike sheds provided on site.


Please note that Sanctuary cannot fix Laundry faults. If you experience a fault then please call Circuit on 0800 092 4068 where they can assist you. All machines are cash operated. Unfortunately we cannot supply any change from the office.

Please ensure you are cleaning up after yourself when using the Laundries. Any items left for longer than 48 hours will be donated to charity.

Noise complaints

Please ensure noise levels are kept to a minimum late at night. As we are in a residential area please be respectful to others.


If you are having a guest to stay in your flat they must be registered at the central services building. Any damage caused by visitors will be the responsibility of the flat.


Mail and packages are not accepted at the reception desk. All mail will be delivered directly to your flat. Please check your room envelope or block notice board for your full address and post code please do not use 13 Caithness Street. Make sure you use the full address otherwise post may not be delivered, and remember to change your address when you move out.


Please ensure all rubbish is disposed of in the appropriate bins. If the bin is full outside your flat please use an alternative bin on site. Do not leave bin bags lying outside the flats.

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