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Here For You At Halls

By CGordon 21 Sep 2020

Are you staying at one of our residences? Your site and Living Support Teams are here for you.

Your Living Support Assistants (LSAs) are here to chat if you need them.

They are current University of Glasgow students, both undergraduate and postgraduate, who live on-site and provide out of hours advice and support to residents. They are fully trained to help in a wealth of scenarios including but not limited to: Settling into university life; home sickness; emotional support; signposting to university services; health concerns, first aid and accessing medical services; noise complaints; flat dynamic issues; and out of hours maintenance reporting.

If you're feeling lonely, stressed, anxious, or have any questions or concerns you can call your on duty LSA from 6pm-8am Monday to Friday or 24 hours at weekends. 

They also run regular events online and provide opportunities to get to know other residents and try new things. You can find out more on your site's Facebook page (see below).

If you are isolating because you, your flatmate, or someone you have come into contact with has COVID-19 symptoms, please let your site or Living Support Team know so we can provide support and check in with you. If you'd like a Living Support Assistant to check in regularly while you isolate, just let them know. For further information on self-isolating please click here.

In emergencies your site or Living Support Teams will still attend, wearing PPE and following strict hygiene guidance and social distancing at all times.

How to get in touch:

Please leave your name, room number and phone number when calling or emailing so we can get back in touch if we need to.

Call or email your Site Team (8am-6pm Monday to Friday):

Call your Living Support Team (6pm-8am Monday to Friday, 24 hours at weekends):